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What can Compass eServices do for you?

Have you ever felt like you were helpless when it comes to computers? Are you lost in a sea of IT technologies and terms? Do you wish that you had your very own IT staff just to help you run you business better? With Compass eServices you essentially have an expert IT-Department-in-a-Box that can help you navigate these treacherous waters.

Our eServices product line consists of a variety of services offered on a per-user basis. Our services are provied on high speed, high availability systems in our secure data center with an unlimited bandwidth connection to the internet. Our servers are backed-up daily to protect your corporate data. More importantly, we don't sell your private corporate information or make it available to third parties like those other ‘free” services.

eServices

Compass eServices are mission critical IT services needed by companies competing in today's high-tech business environment. These standard services are priced on a per user basis so that costs are easy to predict as your company grows. No need to worry about when the next server should be purchased to support a growing company, your own internal eServices administrator can add new user accounts immediately. Instead of worrying about whether your own internal servers are being maintained with all the latest security patches or whether a hardware failure will cause data loss or service interruption; Compass handles the details of server maintenance, load balancing and data security freeing your internal IT people to focus on those activities that translate directly to the bottom line. Based on our experience with companies in various industries, our eServices prove often to be the most cost-effective, and certainly the most trouble-free way to provide these mission critical IT services to a growing company.

Communication

Communication is critical to the success of any business. Whether it is for internal communication among employees or to facilitate external communication with customers and vendors, businesses today need to master all forms of electronic communication. Compass can provide, on a per-user basis, the latest technologies for managing shared calendars, eMail, streaming audio and video and shared file access. We also have a solution for distance learning applications so that you may conduct training via the internet. All of our communication services are available using industry standard protocols. In fact, all that is needed is access to the internet and a web browser to take advantage of these capabilities.

• eCalendar — Shared calendaring and meeting scheduling for your whole company. This Open-XChange powered solution provides a web-based interface and support for industry standard iCal clients such as Apple iCal or Mozilla Sunbird. Support is also available for Microsoft Outlook clients.
• eMail — Email access is provided via SquirrelMail web-based interface or industry standard POP3/IMAP email clients such as Outlook Express, Apple Mail or Mozilla Thunderbird. Our mail servers provide both anti-virus and spam filtering.
• eCRM — Flexible and customizable Customer Relationship Management system with a web-based interface based on the open source SugarCRM system.
• eTraining — Web-based distance learning system for facilitating employee training and certification using the Moodle course management system.

Electronic Commerce

Successful companies today take advantage of eCommerce technology to provide a virtual storefront to their customers. Even companies that don't sell products directly to consumers may wish to sell replacement parts over the internet. Another possibility is to make available logoed merchandise to your employees or customers via a web-based storefront. At a minimum, companies need to provide sales and marketing literature to potential customers via a simple website. Customers also tend to prefer companies that provide product manuals and technical support via a website. Compass can help you not only with the technical details of websites, virtual storefronts and streaming media with our eServices, but we can provide consulting services to help you design that eye-catching webite or well organized webstore.

• ePublishing — Static websites for publishing content from product literature to product manuals to FAQs. Websites are powered by the industry leading Apache web server.
• eMedia — QuickTime streaming audio and video for delivering MP3 and MPEG4 content.
• eStore — Dynamic web-based eCommerce storefront, product catalog, shopping cart and ordering system powered by osCommerce.

Corporate Information Systems

It is easy to spot those companies that are successful because they are the companies that are managing their corporate data efficiently and effectively. Corporate data such as customer information, marketing plans, product designs, and financial information are some of the most valuable assets any company will have. Yet many companies treat this assets in ways that compromise its security or perhaps compromise the ability to retain the information. Taking such risks with such a valuable commodity is not necessary nor wise. Compass can provide cost-effective solutions for protecting this data from accidental loss or theft. We can also provide solutions that make this valuable resource more useful and accessible within your corporation. We have specific solutions for Customer Relationship Management, file storage and backup and more general solutions for building custom corporate databases and data warehouses.

• eStorage — Internet-based file storage using industry standard protocols such as SMB, AFP, NFS and WEBDAV so your data files can be accessed in a secure manner from any type of computer anywhere in the world.
• eDataWarehouse — Custom corporate databases developed using Compass’ revolutionary Plexus™ system. Plexus™ databases are accessed via a web-based interface from any computer anywhere in the world.
• eSafetyNet — Remotely backup critical files stored locally on a personal computer to our data center for safe keeping.

©2005-2007 Compass Informatics, Inc. All rights reserved.
Last updated April 18, 2005.

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